State Farm® Insurance Agent Garrett Spegar
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Alva
August 30, 2024
"Getting insurance through State farm was so easy and effortless. Mallory made the process easy to understand and I had insurance by the end of the day. Thank you Mallory for all your help."
"We appreciate your business and your feedback! Thank you for trusting is with your insurance needs. It is our goal to make insurance easy and understandable. Way to go Mallory!"
Michelle Marte
August 30, 2024
"Many thanks to Mallory for helping us transfer our insurance from out of state, and for helping our son navigate his first auto accident. She has been patient, kind, informative, responsive, and overall just super helpful."
"Thank you, Michelle! Our goal is to help you set up your insurance AND be there for you when the unexpected happens! Thank you for the kind words!"
Samantha Rose
August 28, 2024
"Thank you for all of your help today Letty!"
"Thank you Samantha! Grateful for your 5 star review and for allowing us to serve your insurance needs!"
Sue
August 27, 2024
"Mallory is great. Always is there to help."
"Thank you, Sue! We think Mallory is great as well!"
Ryan Ballard
August 21, 2024
"I never look forward to shopping for car and homeowners insurance. I got quotes from all the big companies, and a couple smaller ones. This office stood out. Lettie received my quote from my online form, and went over every detail with me - I’m a tough customer, and she answered every question. I’m really happy with the home and auto policies I purchased, and can rest assured that some of my biggest assets are covered."
"Thank you for taking a moment to give us a 5 star review! Grateful to hear Lettie was able to provide exceptional service, she is one of our best! We strive to exceed your expectations before and after the sale. Thank you for letting us serve you!"
Leslie Brimingham
April 4, 2024
"I worked with Mallory and she has been absolutely awesome, super responsive, and more importantly, saved me money on my home and auto insurance!"
"Thanks Leslie! We think Mallory is the best as well! Delivering on the promise of great service gets us fired up! Grateful for your positive feedback and your business!"
Patricia Keppy
April 3, 2024
"Very helpful and known what what was best for us."
"Thank you Patricia! One of our primary goals is to educate customers on all the options so they can make informed decisions. We appreciate you and your feedback!"
Gina Motley-Cathey
March 22, 2024
"Very unprofessional and could not get in touch with them when I needed them most."
"Hello Gina, I appreciate you reaching out, I am sorry to hear you had a bad experience. We take delivering great service very seriously. We also strive to be as accessible as possible: we can be reached via phone, text, email, the 800#, website, the app and I even list my personal cell phone on my website. The notes indicated that we made many attempts to reach you regarding the changes requested by the other member of the policy. If there is anything I can do to help you or resolve any issue please reach out to me directly. I would love the chance to make this right for you. Again, thank you for your feedback."
Colby Hunter
March 13, 2024
"Nathan was very helpful navigating my policy when I purchased a new vehicle."
"Thank you for taking the time to give us a 5 star review! Glad to hear that we are delivering on the promise to make insurance easier. Way to go Nathan! Congrats on the new car!"
Brienna Fields
March 7, 2024
"Nathan was very helpful and responsive to my call about filing a claim!! He gave me the information I needed and also put my best interests at heart so I can help save money! Thanks State Farm!"
"Wow! Thanks for the great feedback Brienna! I am glad to hear you had a positive expereince with our office! It is our goal to meet or exceed customer expectations. Great work Nathan!"
Jamicheal Brooks
February 22, 2024
"Only positive experiences when I reach out. Nathan was great and so helpful in answering my questions. Definitely recommend Garrett Spegar and the team!"
"Thank you for the 5 star rating and review! We love to hear feedback that we are delivering great service! Way to go Nathan!"
Jonathan Kenworthy
February 20, 2024
"Been dealing with Mallory! She has been absolutely awseome, super responsive, and more importantly, saved me money on my home and auto insurance!"
"Way to go, Mallory! Thank you Jonathan for taking the time to share your experience! We work hard everyday to delivery great service and great products at great prices!"
Steph G
February 20, 2024
"So grateful for Garrett and his team. Nathan went above and beyond when assisting me!"
"Thank you, Steph for great feedback! Its our goal to meet or exceed your expectations, glad to hear Nathan is out there getting it done!"
Juan Chavez
January 5, 2024
"Office never answers the phone during business hours for clients."
"Hello Juan, I appreciate your feedback! I am sorry we did not meet your expectations today! We were experiencing some problems with our system this morning. The notes indicate that we followed up to your voicemail within about an hour. If you ever have trouble reaching us we are also available through texting the office, email, the State Farm app and I post my cell phone number on the website. Feel free to reach out to me directly! Our aim is to delivery excellent service and I will make sure we continually work to improve our availability!"
Stas
December 21, 2023
"Nathan helped me change my insurance plan over the phone. The entire process was swift, and I received the updated liability card in my email within 5 minutes."
"Thank you Stas! Nathan is one of our best team members and I appreciate you taking time to applaud his hard work! "
Eduardo Flores
December 13, 2023
"Outstanding customer service and great people."
"Thank you, Eduardo! It's our mission to provide excellent service! Thank you for trusting us with you insurance needs."
Miguel P
December 7, 2023
"I would like to thank Nathan Menser for the valuable information and help with some changes I needed to make to my insurance policy! Great service!"
"Thank you for the kind words! We think Nathan is great as well! And he is delivering on our goal to make insurance easy and understandable!"
Maddy Menser
November 1, 2023
"I love Garretts office. The service team is always on top of things, and Nathan handles my account so well!"
Jade Winn
October 30, 2023
"My husband and I just moved to Texas and Mallory has been amazing with helping us set up all of our insurance here and answering all of our questions."
Alex Martinez
October 28, 2023
"Mallory is amazing super sweet and really patient with all my questions, super thankful for her."
Matt Collins
October 24, 2023
"Mallory was very polite and helpful handling my car insurance quote."
"Thank you for the 5 star review! We think Mallory is top notch as well! Glad we were able to help with your car insurance!"
Summer Sanders
October 24, 2023
"I am in the market for changing insurances, and Mallory has been such a huge help with getting me quotes for several assets of mine. She is extremely professional, kind, and thorough in explaining what would be the best route for me. 10 out of 10 recommend Mallory as your agent."
"Thank you for taking the time to give us a 5 star review! We strive to delivery fast, professional service and Mallory is one of the best! Thank you for trusting us with your insurance needs."
Brittany Porter
October 24, 2023
"Mallory was such a pleasure to talk with on the phone when I had questions about car insurance. She was very thorough and knowledgeable! Great State Farm location, highly recommended!!"
"We love being in the heart of Roanoke, the downtown area is the best! Thank you for the great review!"
Emma Pollard
October 24, 2023
"It was so great working with Mallory to get the best coverage!"
"Thank you for sharing your experience! Mallory is great at making insurance a little easier to understand!"
Angie Fowler
October 24, 2023
"I would like to thank Mallory and the team at State Farm. Mallory answers all of my questions in a timely manner and if very pleasant and easy to work with, I am very happy with my State Farm agent."
"Thank you for the great feedback! We work hard to make insurance as easy as possible and Mallory is one of the best!"