State Farm® Insurance Agent Garrett Spegar
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Creg K
September 3, 2026
"Hailey is one of the best agents I’ve worked with. She is very helpful, knowledgeable, and always available. She is the reason along with the great rates, I’m switching to State Farm!"
Levi Gracy
September 3, 2026
"Working with Hailey as part of the team is an absolute pleasure. Quick responses, multiple ways to get in touch with her and a great presence over the phone. She is fantastic!"
"Hello Levi,
Thank you for taking a minute to let us know how we are doing! Glad to hear Hailey is delivering such great service! (We think she's fantastic as well!)"
Rena Connors
September 2, 2026
"I am so glad I called this insurance agency. They saved us a lot of money, over $500 a month, so we ended up switching all of our policies over to them. Amazing Customer Service!"
"Hi Rena, we are glad you called as well! Thank you for trusting us with all your insurance needs!"
Joe Grindrod
August 26, 2026
"Hailey was super helpful and really personable! She was empathetic with my difficult situation and made looking for car insurance easier than usual. Definitely would recommend to someone who’s looking for a new policy."
"Hi Joe, thank you for your 5 star review and feedback! Glad to hear Hailey was able to help you navigate your insurance options and make it easy! "
Aubrey Renae
August 26, 2026
"I had such a great experience working with Hailey Hartman for my renters insurance! She was incredibly kind, professional, and informative throughout the entire process. She was very knowledgeable and even made sure the interested party was properly added to my renters insurance, which I really appreciated.
Hailey made everything easy to understand and was so helpful from start to finish. I would definitely recommend her to anyone looking for renters insurance, and I’ve already referred others to her! If you’re looking for someone who truly cares about helping her clients, I highly recommend Hailey Hartman!"
"Hi Aubrey, thank you for your 5 star review and amazing feedback! We believe that insurance doesn't have to be hard and we work hard every day to keep it simple. I'm glad to hear Hailey is delivering! The greatest compliment you can give is a referral, thank you very much! Let us know if you ever need anything!"
craig stanton
August 12, 2026
"I had a great experience working with Hailey at State Farm. She was incredibly nice, personable, and efficient when helping me get a copy of the insurance card for my truck—even staying on the phone with me to make sure I received it before hanging up. Beyond handling my immediate request, she proactively reviewed my account and walked me through options to help reduce my overall insurance costs. That kind of attentive, customer-focused service is hard to find. Highly recommend working with Hailey!"
"Craig, I truly appreciate your feedback! We work hard to deliver a great experience and make sure you understand what you are buying. Please let us know if you need anything else, we are always here to help!"
Carolyn Hall
August 10, 2026
"I was searching for a new car insurance with better rates and found it with State Farm in Roanoke, TX. I worked directly with Hailey at the office. She was so nice to work with. She was able to provide me with the coverage I needed, at half the cost. Hailey was a true professional. I would recommend her to anyone looking for a company who cares about what you need, as she certainly does. Thank you, Hailey!!"
"Carolyn, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Roanoke insurance team is always here and happy to help. "
Kirk Knowles
August 8, 2026
"Garrett Spegar Knows His Clients Trust Is Important In Making The Best Deals. I Saved 100s of Dollars By Choosing State Farm!"
"Kirk, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Garrett Spegar and Team "
Carol Gardner
August 3, 2026
"Haley was so thorough and not only found a better insurance rate by bundling but also was able to add on a life insurance policy!"
"Hi Carol, we really appreciate your review! We’re so glad you had such a positive experience with Hailey and the team here in Roanoke. If you ever need help, we are just a phone call away! - Your State Farm Agent, Garrett Spegar "
Tyler McMahan
July 31, 2026
"I can’t recommend Hailey at Garrett Spegar State Farm enough. I’ve only been working with her for a few weeks, but she’s been incredibly helpful from the start. She has taken the time to answer every question I’ve had, explain everything clearly, and make sure I understood my policy without ever making me feel rushed.
She’s also been helping me through a claim I had to file recently, and the process has been surprisingly easy so far thanks to her guidance. Every time I’ve spoken with her, she’s been kind, patient, and genuinely willing to help.
If you’re looking for someone who is knowledgeable, responsive, and truly cares about her customers, I would definitely recommend reaching out to Hailey. She’s made what could have been a stressful experience much easier."
"Tyler, thank you for the amazing review! Our Roanoke insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Garrett Spegar, your State Farm Agent "
sherwin wyco
July 30, 2026
"Hailey was absolutely amazing to work with! She was super friendly, helpful, and really took the time to make sure I was getting the most out of my insurance while keeping the cost as low as possible. She provided some of the best customer service I’ve had in a long time. I definitely recommend working with her!"
"Thanks so much for the fantastic rating, Sherwin! We’re so glad you had a great experience with Hailey. Don’t hesitate to reach out anytime—we’re here for you! "
Brandon Basler
July 30, 2026
"Cole Chezem got my homeowners insurance setup quickly! Replies to emails in a timely manner."
"Hi Brandon! Wow - thank you for the amazing 5-star review! It means a lot to our team here in Roanoke to know you had such a great experience with us. "
Raven-Symone Williams
July 29, 2026
"The whole team at this office is great and one stands out in particular is Haleigh, She answered all my questions and also recommended some changes to my policy to ensure we’re getting the best coverage, she checked on me when I least expected it and that just shows me what type of person she is, despite only have had one or two conversations on the phone. She is thoughtful. She is a true definition of great customer service."
"Hi Raven-Symone, thank you for the fantastic review and for sharing the amazing experience you had with our team! We’re always here to support you with your insurance needs in Roanoke. "
Will Rogers
July 27, 2026
"Cole was super helpful, he gave me about 4 different deductible options to decide on for my home and quoted to bundle my home, auto and umbrella. Thanks you saved me about a ton on my auto insurance."
"Thank you so much for the 5 stars, Will! We really appreciate your support. If you ever need anything, feel free to reach out anytime."
Austin Sconyers
July 25, 2026
"Always a pleasure talking to everyone over there"
"Thanks Austin! We appreciate your positive feedback, thank you for allowing us to serve your insurance needs!"
Toshika Jackson
July 21, 2026
"The staff is phenomenal. A special thanks to Mallory for always providing excellent service. Thanks Team!"
"Thank you Toshika! We think Mallory is pretty amazing as well! I very much appreciate your positive feedback and thank you for trusting us to provide your insurance needs."
Samba Chennamsetty
July 13, 2026
"I recently switched to State Farm. They gave me a much better price compared to others, so I feel like it’s a great value with a long-standing company. My agent, Hailey Hartman, was so informative; she provided all the answers and documentation needed to complete the process quickly. She even guided me through canceling my previous policy with my other vendor. Thank you, Hailey and Garrett Spener, for such a great team!"
"Samba, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Garrett Spegar’s Team—we are always here to help!"
Dean Furniture Artist
July 7, 2026
"I previously used State Farm for my collector car insurance, so when I purchased another collector vehicle, they were my first call.
I reached out on July 2nd and explained exactly what I needed. It wasn’t until July 7th that I finally received a quote. The delay was disappointing, but what really surprised me was the price. A few years ago, my collector car insurance through State Farm was only $31 a month. I expected rates to increase over the years, but I certainly wasn’t expecting a quote of $171 per month.
Haley explained that State Farm now writes these policies through Hagerty and said she could adjust the deductibles to bring the price down a little. I told her that “a little” wasn’t going to get us anywhere close to where it needed to be.
Something didn’t seem right, so I went directly to Hagerty and requested a quote for the exact same coverage. Their quote came back at just $58 per month—a huge difference.
Thinking there had to be a mistake, I sent Haley the Hagerty quote in PDF form so she could compare it to what she had quoted. After confirming that everything matched what she had entered, her response was, “Wow! Thanks for sharing. I have let the team in office know as well.”
At that point, I was left wondering why there was such a massive difference. Whether it was an issue with the quoting system or whether State Farm was marking the policy up significantly, I honestly don’t know. What I do know is that the exact same coverage was quoted at $171 through State Farm and only $58 directly through Hagerty.
To make matters even more disappointing, after this experience I contacted a couple of other collector car insurance companies, and both were able to provide quotes almost immediately instead of taking six days.
This experience was nothing like the excellent service I received from State Farm in the past. Between the long wait, the unexplained price difference, and the lack of any real explanation, I ultimately decided to take my business elsewhere."
"Thanks for sharing your feedback — I’m sorry this experience was so frustrating, especially after your previous positive time with State Farm.
To clarify what happened: You emailed us on July 2nd. Haley contacted you that same day, but we were closed on the 3rd for the holiday, and your reply came in after hours. We followed up Monday the 6th to get the rest of the details, then sent your quote on Tuesday the 7th.
We definitely dropped the ball on setting expectations — with the holiday weekend we should have been much clearer about the timing. Going forward, calling the office directly during business hours usually lets us pull everything together and get you a quote the same day.
On the price: State Farm routes collector car policies through Hagerty. We can help with coverage options and deductibles, but we don’t control the actual rates — those come from Hagerty’s underwriting system. We did review the quote you sent over, confirmed the details matched, and passed it along to the team right away. I wish we had done a better job explaining that at the time.
I completely understand why the big difference was disappointing. Premiums can vary a lot between companies even on similar coverage. If you want, we’re glad to sit down and do a detailed side-by-side on the exact numbers so everything is clear.
Appreciate you taking the time to write this. We’ll use it to get better.
"
Xiomara Lopez
July 2, 2026
"Great Staff. This branch has provided exceptional service, especially Hailey Hartman. She is super helpful, knowledgeable and proactive."
"Xiomara, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Garrett Spegar’s Team!"
Swami G
June 25, 2026
"Excellent service! I’ve been a happy customer of State Farm since 2019. Garrett has been a fantastic agent to work with over the years. Highly recommend!"
"Hi Swami, thank you for allowing us to serve you over the past 7 years! We appreciate you and are here if you ever need us!"
Charity Priest
June 23, 2026
"Always available 24/7. Been a client for 20+years and will say they definitely always go the distance when it comes to customer service."
"Thank you for the amazing review, Charity! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Lakshminarayanan Raju
May 22, 2026
"Garrett Spegar has built a great team of professionals who truly treat every client as if Garrett himself is handling it personally. I’d especially like to compliment Cole Chezem — he patiently listened to all my requirements and put together a very competitive quote that beat my previous insurer by a meaningful amount.
State Farm’s personalized, human-touch approach — putting real agents first instead of just pushing an online process — made the whole experience much smoother and more reassuring. I moved both my home and auto policies to State Farm. The homeowners coverage came in comparable to what I had before (with a little bit of savings), and I was able to achieve solid savings on the two vehicles.
The only small downside is that State Farm doesn’t currently offer Gap/Lease Payoff coverage on my leased 2025 Hyundai Ioniq 5, which Progressive had included. Overall I’m very satisfied with the switch, especially for a first-time experience, and I’m hopeful the renewal process next year will be just as smooth.
Keep up the excellent work, Team Garrett!"
"Hey Lakshminarayanan, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Sincerely, Garrett"
THOMAS RIGGS
May 18, 2026
"Garrett and Cole are very nice, professional and gave me an excellent rate on auto and renters insurance."
"Hello THOMAS, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!"
Sumanth Veerla
May 15, 2026
"Garrett Spegar provided excellent customer service and gave me a very good insurance quote. He was very polite, professional, and patient while explaining everything clearly. I really appreciated the way he treated me as a customer and made the whole process easy and comfortable. Highly recommended!"
"Hello Sumanth, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!"
Daniel
May 15, 2026
"Chris was very helpful. I’m very happy with my new insurance"
"Dear Daniel, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future."