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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Josie Padilla

Josie Padilla

November 8, 2024

5  out of  5
rating by Josie Padilla
"Great customer service"
We responded:
"Thank you, Josie! I will be sure to compliment the team!"
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Michelle Stell

October 31, 2024

5  out of  5
rating by Michelle Stell
"Letty was amazing and so very helpful!!!!"
We responded:
"Thanks Michelle! We appreciate your 5 star review! Great work Lettie!"
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Mike Metzer

October 29, 2024

5  out of  5
rating by Mike Metzer
"Lettie Garrett was amazing. Clearly explained the policies and the benefits over my former insurance company. I usually have buyers remorse but even a month later I feel very confident with my decision, perhaps because Letties approach is very educational and after our conversations I felt that I had a better understanding of how insurance functions. Thank you Lettie."
We responded:
"Mike, thank you for the amazing feedback! Glad to hear that we are delivering on our commitment excellent service! Great work Lettie! Thank you for trusting us with your insurance needs!"
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Mike Krim

October 8, 2024

5  out of  5
rating by Mike Krim
"Lettie was so helpful with our new policy. She was extremely professional and informative on all our questions. Garrett Spegar, you are fortunate to have such a great team member."
We responded:
"Mike, I have to agree with you, Lettie is amazing! Thank you for sharing and thank you for letting us serve you!"
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Catherine

September 25, 2024

5  out of  5
rating by Catherine
"I received very good service from Mallory at this office. She’s very patient, friendly and very helpful. She responds to my questions very quickly and is very detail oriented. Thank you Mallory! I appreciate your quality service very much!"
We responded:
"Way to go Mallory! Thanks, Catherine, for positive feedback! It's our goal to make insurance easy!"
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christopher cone

September 14, 2024

5  out of  5
rating by christopher cone
"Lettie was super helpful and knowledgeable. She took the time to evaluate my needs and help me select the best coverage."
We responded:
"Thank you, Christopher! We appreciate your business and you taking time to let us know how we are doing! "
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Audra Coffman

September 12, 2024

5  out of  5
rating by Audra Coffman
"Lettie is the best!"
We responded:
"Thanks Audra! We think Lettie is pretty awesome as well!"
Profile photo of Joe Cortopassi

Joe Cortopassi

September 11, 2024

5  out of  5
rating by Joe Cortopassi
"Mallory was awesome in helping us evaluate our current insurance needs and find the best plan for us. She gave us multiple options to choose from, and was super patient in explaining all the details. Strong recommend"
We responded:
"Thank you for the strong recommendation! We work hard to make insurance easier! Great job Mallory!"
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Brett Freifeld

September 9, 2024

5  out of  5
rating by Brett Freifeld
"Mallory has always been very helpful and knowledgeable with any insurance questions that I might have. Having recently moved to the DFW area, she has made my transition here very smooth and stress free. I highly recommend Mallory and this State Farm Agency to anyone looking for their insurance needs."
We responded:
"Thanks Brett and welcome to the area! Glad Mallory was able to make insurance easy and stress free! If you need any BBQ recommendations let me know!"
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Jessica Alva

August 30, 2024

5  out of  5
rating by Jessica Alva
"Getting insurance through State farm was so easy and effortless. Mallory made the process easy to understand and I had insurance by the end of the day. Thank you Mallory for all your help."
We responded:
"We appreciate your business and your feedback! Thank you for trusting is with your insurance needs. It is our goal to make insurance easy and understandable. Way to go Mallory!"
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Michelle Marte

August 30, 2024

5  out of  5
rating by Michelle Marte
"Many thanks to Mallory for helping us transfer our insurance from out of state, and for helping our son navigate his first auto accident. She has been patient, kind, informative, responsive, and overall just super helpful."
We responded:
"Thank you, Michelle! Our goal is to help you set up your insurance AND be there for you when the unexpected happens! Thank you for the kind words!"
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Samantha Rose

August 28, 2024

5  out of  5
rating by Samantha Rose
"Thank you for all of your help today Letty!"
We responded:
"Thank you Samantha! Grateful for your 5 star review and for allowing us to serve your insurance needs!"
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Sue

August 27, 2024

5  out of  5
rating by Sue
"Mallory is great. Always is there to help."
We responded:
"Thank you, Sue! We think Mallory is great as well!"
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Leslie Brimingham

April 4, 2024

5  out of  5
rating by Leslie Brimingham
"I worked with Mallory and she has been absolutely awesome, super responsive, and more importantly, saved me money on my home and auto insurance!"
We responded:
"Thanks Leslie! We think Mallory is the best as well! Delivering on the promise of great service gets us fired up! Grateful for your positive feedback and your business!"
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Patricia Keppy

April 3, 2024

5  out of  5
rating by Patricia Keppy
"Very helpful and known what what was best for us."
We responded:
"Thank you Patricia! One of our primary goals is to educate customers on all the options so they can make informed decisions. We appreciate you and your feedback!"
Profile photo of Gina Motley-Cathey

Gina Motley-Cathey

March 22, 2024

1  out of  5
rating by Gina Motley-Cathey
"Very unprofessional and could not get in touch with them when I needed them most."
We responded:
"Hello Gina, I appreciate you reaching out, I am sorry to hear you had a bad experience. We take delivering great service very seriously. We also strive to be as accessible as possible: we can be reached via phone, text, email, the 800#, website, the app and I even list my personal cell phone on my website. The notes indicated that we made many attempts to reach you regarding the changes requested by the other member of the policy. If there is anything I can do to help you or resolve any issue please reach out to me directly. I would love the chance to make this right for you. Again, thank you for your feedback."
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Colby Hunter

March 13, 2024

5  out of  5
rating by Colby Hunter
"Nathan was very helpful navigating my policy when I purchased a new vehicle."
We responded:
"Thank you for taking the time to give us a 5 star review! Glad to hear that we are delivering on the promise to make insurance easier. Way to go Nathan! Congrats on the new car!"
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Brienna Fields

March 7, 2024

5  out of  5
rating by Brienna Fields
"Nathan was very helpful and responsive to my call about filing a claim!! He gave me the information I needed and also put my best interests at heart so I can help save money! Thanks State Farm!"
We responded:
"Wow! Thanks for the great feedback Brienna! I am glad to hear you had a positive expereince with our office! It is our goal to meet or exceed customer expectations. Great work Nathan!"
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Jamicheal Brooks

February 22, 2024

5  out of  5
rating by Jamicheal Brooks
"Only positive experiences when I reach out. Nathan was great and so helpful in answering my questions. Definitely recommend Garrett Spegar and the team!"
We responded:
"Thank you for the 5 star rating and review! We love to hear feedback that we are delivering great service! Way to go Nathan!"
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Jonathan Kenworthy

February 20, 2024

5  out of  5
rating by Jonathan Kenworthy
"Been dealing with Mallory! She has been absolutely awseome, super responsive, and more importantly, saved me money on my home and auto insurance!"
We responded:
"Way to go, Mallory! Thank you Jonathan for taking the time to share your experience! We work hard everyday to delivery great service and great products at great prices!"
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Steph G

February 20, 2024

5  out of  5
rating by Steph G
"So grateful for Garrett and his team. Nathan went above and beyond when assisting me!"
We responded:
"Thank you, Steph for great feedback! Its our goal to meet or exceed your expectations, glad to hear Nathan is out there getting it done!"
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Juan Chavez

January 5, 2024

2  out of  5
rating by Juan Chavez
"Office never answers the phone during business hours for clients."
We responded:
"Hello Juan, I appreciate your feedback! I am sorry we did not meet your expectations today! We were experiencing some problems with our system this morning. The notes indicate that we followed up to your voicemail within about an hour. If you ever have trouble reaching us we are also available through texting the office, email, the State Farm app and I post my cell phone number on the website. Feel free to reach out to me directly! Our aim is to delivery excellent service and I will make sure we continually work to improve our availability!"
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Stas

December 21, 2023

5  out of  5
rating by Stas
"Nathan helped me change my insurance plan over the phone. The entire process was swift, and I received the updated liability card in my email within 5 minutes."
We responded:
"Thank you Stas! Nathan is one of our best team members and I appreciate you taking time to applaud his hard work! "
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Eduardo Flores

December 13, 2023

5  out of  5
rating by Eduardo Flores
"Outstanding customer service and great people."
We responded:
"Thank you, Eduardo! It's our mission to provide excellent service! Thank you for trusting us with you insurance needs."
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Miguel P

December 7, 2023

5  out of  5
rating by Miguel P
"I would like to thank Nathan Menser for the valuable information and help with some changes I needed to make to my insurance policy! Great service!"
We responded:
"Thank you for the kind words! We think Nathan is great as well! And he is delivering on our goal to make insurance easy and understandable!"