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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicholas Berdanis

January 2, 2026

5  out of  5
rating by Nicholas Berdanis
"Amazing customer service! And the best insurance reps! Cole helped me with all my insurance needs and I couldn’t be happier!"
We responded:
"Hi Nicholas, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon."
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Lori Haught

December 30, 2025

5  out of  5
rating by Lori Haught
"Michelle is great to work with!"
We responded:
"Hi Lori, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!"
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John

December 29, 2025

5  out of  5
rating by John
"Highly recommend Michelle G. She is great to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Summer Holloway

December 16, 2025

5  out of  5
rating by Summer Holloway
"I have had a great experience working with Garrett Spegar & his team at State Farm. Mallory is so quick to respond & help with my needs. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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SHERYL DESJARDINS

December 5, 2025

5  out of  5
rating by SHERYL DESJARDINS
"I love working with Mallory at this location. I know if I ask for something it will be taken care of and in a timely manner. She has helped me work through line items on my policies to assist in keeping my rates down while still feeling secure in the coverage I have for both home and auto. Such a pleasure to work with and she takes the stress out of dealing with insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Allan Nguyen

December 1, 2025

5  out of  5
rating by Allan Nguyen
"I recently switched to State Farm and couldn't be happier with my decision. Mallory has been absolutely wonderful throughout the entire process - providing top-notch service and making the transition seamless. After a horrible experience with my previous carrier, it's refreshing to work with someone who truly cares about their clients. Mallory took the time to answer all my questions and made sure I had the right coverage for my needs. Highly recommend working with her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Travis Oakes

November 21, 2025

5  out of  5
rating by Travis Oakes
"We moved down to TX from CT and the State Farm in Roanoke made the transfer extremely easy and seamless! Mallory was wonderful and very helpful. She was quick and responsive and took care of our needs the same day! Highly recommend! They definitely take care of their clients!"
We responded:
"Dear Travis, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon."
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Rachel Corn

November 21, 2025

5  out of  5
rating by Rachel Corn
"Michelle helped me find what I was looking for with car insurance without paying CRAZY rates like everywhere else. So thankful for her help and for answering all of my questions."
We responded:
"Rachel, Thanks for choosing us and leaving such a great review! We're thrilled that Michelle left such a great impression! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!"
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Isaac Arellano

November 10, 2025

5  out of  5
rating by Isaac Arellano
"Been with State Farm, specifically with Garrett Spegar, for over 15 years now. Even with rates going up across the board, his team has always been able to stay competitive in pricing, while still providing great care and coverage. We have home, auto, and jewelry coverages with them. We recently had a hail storm damage our home and car. The claim process has been seamless. Perhaps we got lucky with the claims adjusters, but nonetheless, his team (Mallory) have been very responsive with answers to questions throughout the process. Give them a try if shopping around for a new insurance company."
We responded:
"Thank you, Isaac, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rachael Crews

November 10, 2025

5  out of  5
rating by Rachael Crews
"Garrett and Mallory are always helpful. Mallory was very responsive and quick to get what was needed so I can complete the purchase of my new car. Thank you!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Melissa Aulds

November 8, 2025

5  out of  5
rating by Melissa Aulds
"Lettie was incredibly helpful getting us quickly set up with home and auto policies! We're getting significant savings by switching to State Farm and are so glad to now be connected with such a friendly and helpful account manager!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lance Koster

October 21, 2025

5  out of  5
rating by Lance Koster
"Mallory has been a great help. She's awesome."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gautam Pagadala

October 13, 2025

5  out of  5
rating by Gautam Pagadala
"Lettie was amazing, informative, very patient. 💯 would recommend to anyone comsulting for quotes or any information needed."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Divyan Patel

October 12, 2025

5  out of  5
rating by Divyan Patel
"Michelle truly delivered exceptional care and helped answer all my questions about my policy. I’d definitely recommend working with this excellent team of advisors."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ana Delgado

September 24, 2025

5  out of  5
rating by Ana Delgado
"My experience with Michelle Garrison was fantastic! She is super-efficient and took all the stress away, and did all the work for my multiple insurance policies. It was very refreshing to find such a kind, helpful, and knowledgeable person. Michelle, thanks for your hard work."
We responded:
"Greetings Ana, Thanks for the great review! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!"
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Kenneth Grantham

September 24, 2025

5  out of  5
rating by Kenneth Grantham
"Lettie is great! I did business with Garrett in the past and I feel that Lettie will continue the same great service. I highly recommend!"
We responded:
"Kenneth, Thank you for the awesome feedback. We look forward to continuing to serve you in the future! Thanks again!"
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Allison Steelman

September 18, 2025

5  out of  5
rating by Allison Steelman
"After the increase of our existing Homeowners ins, we started researching options. Our son (an existing client) suggested Garrett Spegar of State Farm. The online quote for Homeowners ins was much less than other quotes so I called Garrett's office the next business day. I was immediately forwarded to Michelle Garrison. She was friendly and detail oriented. Her questions regarding our impact resistant roof saved us more than we realized. She then worked our auto ins and gave us an amazing bundled quote. We would highly recommend Michelle!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dr. Tesha, DNP

September 17, 2025

5  out of  5
rating by Dr. Tesha, DNP
"Michelle helped me with a quote for a new car. She was very patient and mind, informing me about discounts available, allowing me to save money. I am happy with the quote given and decided to move forward. Thanks Michelle!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rob Singh

September 16, 2025

5  out of  5
rating by Rob Singh
"Have been using Garrett's services for years now. The customer service is top notch. I just replaced a vehicle and sent email to do so. Mallory emailed right back and took care of it right away. Highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Sarah Nyahok

Sarah Nyahok

September 10, 2025

5  out of  5
rating by Sarah Nyahok
"I am overjoyed with how thorough Lettie explained everything to me about my options and coverage with both my auto and home policies! I extremely satisfied with my experience at State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Johann du Plessis

September 5, 2025

5  out of  5
rating by Johann du Plessis
"Switched to State Farm a while back and really happy with the service! Garrett and his staff are always available to answer any questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Amer Ben YOUNES

August 28, 2025

4  out of  5
rating by Amer Ben YOUNES
"There has been a change in staff recently and Mallory Martinez has been great at handling requests and claims. She has been on top of things and makes things easier for us as customers. I would highly recommend them, also cheapest insurance company within Texas."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
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Michael P

August 28, 2025

5  out of  5
rating by Michael P
"Always responsive and helpful when I call, have a question, or need help. I’ve been a customer for several years."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Noah Seltzer

August 27, 2025

5  out of  5
rating by Noah Seltzer
"Michelle was very nice and helpful by setting me up for insurance! Highly recommend. Great job Michelle!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Wendy Thompson

August 14, 2025

5  out of  5
rating by Wendy Thompson
"I have been a state farm insured for 46 years. Typically always have a great experience. Our current agent Garrett and his office manager Mallory and his wife are very attentive and available to answer questions and help us find the best value."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"