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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Morgan Hartman

October 30, 2026

5  out of  5
rating by Morgan Hartman
"Hailey is awesome! I’ve been with her for years and she has always been super helpful and mindful of what I actually need and more!! She’s incredibly professional and I would recommend her to anyone. She has my auto and home. I’m very grateful for her help!!"
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Kevin Huffman

October 30, 2026

5  out of  5
rating by Kevin Huffman
"Recently called to review all my policies and coverages to make sure I'm good. Hailey Hartman was very informative and helpful and gave me some things to consider. Thank you so much Hailey."
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Sara

October 28, 2026

5  out of  5
rating by Sara
"I had such a great experience speaking with Hailey! She was personable, easy to talk to, and made the conversation feel natural rather than just business. We related on a lot of things, and it genuinely felt like talking to someone I’d known for a while. It was an absolute pleasure speaking with her! Love working with state Farm agents here!"
We responded:
"Sara, thank you for you the great feedback! It is our goal to make insurance easy and personal. Thanks for spreading the word!"
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Lima Akid

October 28, 2026

5  out of  5
rating by Lima Akid
"Hailey was such a great help! She was easy to talk to and determined to help me get the best policy for the best price!"
We responded:
"Hi Lima, thank you for the compliments! Let me know if you ever need anything!"
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Juanito Aquino

October 22, 2026

5  out of  5
rating by Juanito Aquino
"Had a great convo with Hailey who took her time to make sure I was set up and worked with my schedule. I appreciate her efforts on getting me insured and also bundled. Thanks again Hailey!!"
We responded:
"Juanito, thank you for the 5 star review! I love to hear that we are delivering great service, please let me know if you ever need anything."
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Jason Dunn

October 14, 2026

5  out of  5
rating by Jason Dunn
"I had to make some fairly simple changes to my policy and transfer it to a new agent. Walked right in and Hailey answered all my questions and got everything set up. She’s awesome to work with! Joseph also helped me out with a few things the following week. Great team there and looking forward to having y’all around!"
We responded:
"Hi Jason,

Thank you for taking a minute to let us know how we are doing! I'm grateful for your business and glad we are delivering a great experience for you! If you ever need anything else, let us know!"
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Thomas Storm

September 24, 2026

5  out of  5
rating by Thomas Storm
"Sugey was incredible, she was very informed and courteous!"
We responded:
"Hi Thomas, thank you very much!"
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Asia Bonner

September 22, 2026

5  out of  5
rating by Asia Bonner
"Wonderful staff, have been at this location for years! Hate to go, however my coverage just got to expensive after I purchased a newer vehicle."
We responded:
"Hi Asia,

Thank you for your business and I hope we can earn your business back again soon!"
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Creg K

September 3, 2026

5  out of  5
rating by Creg K
"Hailey is one of the best agents I’ve worked with. She is very helpful, knowledgeable, and always available. She is the reason along with the great rates, I’m switching to State Farm!"
We responded:
"Hello Creg, thank you for the amazing review! Glad to hear Hailey was able to deliver a great experience for you! Let me know if you ever need anything."
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Levi Gracy

September 3, 2026

5  out of  5
rating by Levi Gracy
"Working with Hailey as part of the team is an absolute pleasure. Quick responses, multiple ways to get in touch with her and a great presence over the phone. She is fantastic!"
We responded:
"Hello Levi,

Thank you for taking a minute to let us know how we are doing! Glad to hear Hailey is delivering such great service! (We think she's fantastic as well!)"
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Rena Connors

September 2, 2026

5  out of  5
rating by Rena Connors
"I am so glad I called this insurance agency. They saved us a lot of money, over $500 a month, so we ended up switching all of our policies over to them. Amazing Customer Service!"
We responded:
"Hi Rena, we are glad you called as well! Thank you for trusting us with all your insurance needs!"
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Joe Grindrod

August 26, 2026

5  out of  5
rating by Joe Grindrod
"Hailey was super helpful and really personable! She was empathetic with my difficult situation and made looking for car insurance easier than usual. Definitely would recommend to someone who’s looking for a new policy."
We responded:
"Hi Joe, thank you for your 5 star review and feedback! Glad to hear Hailey was able to help you navigate your insurance options and make it easy! "
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Aubrey Renae

August 26, 2026

5  out of  5
rating by Aubrey Renae
"I had such a great experience working with Hailey Hartman for my renters insurance! She was incredibly kind, professional, and informative throughout the entire process. She was very knowledgeable and even made sure the interested party was properly added to my renters insurance, which I really appreciated.

Hailey made everything easy to understand and was so helpful from start to finish. I would definitely recommend her to anyone looking for renters insurance, and I’ve already referred others to her! If you’re looking for someone who truly cares about helping her clients, I highly recommend Hailey Hartman!"
We responded:
"Hi Aubrey, thank you for your 5 star review and amazing feedback! We believe that insurance doesn't have to be hard and we work hard every day to keep it simple. I'm glad to hear Hailey is delivering! The greatest compliment you can give is a referral, thank you very much! Let us know if you ever need anything!"
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craig stanton

August 12, 2026

5  out of  5
rating by craig stanton
"​I had a great experience working with Hailey at State Farm. She was incredibly nice, personable, and efficient when helping me get a copy of the insurance card for my truck—even staying on the phone with me to make sure I received it before hanging up. Beyond handling my immediate request, she proactively reviewed my account and walked me through options to help reduce my overall insurance costs. That kind of attentive, customer-focused service is hard to find. Highly recommend working with Hailey!"
We responded:
"Craig, I truly appreciate your feedback! We work hard to deliver a great experience and make sure you understand what you are buying. Please let us know if you need anything else, we are always here to help!"
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Carolyn Hall

August 10, 2026

5  out of  5
rating by Carolyn Hall
"I was searching for a new car insurance with better rates and found it with State Farm in Roanoke, TX. I worked directly with Hailey at the office. She was so nice to work with. She was able to provide me with the coverage I needed, at half the cost. Hailey was a true professional. I would recommend her to anyone looking for a company who cares about what you need, as she certainly does. Thank you, Hailey!!"
We responded:
"Carolyn, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Roanoke insurance team is always here and happy to help. "
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Kirk Knowles

August 8, 2026

5  out of  5
rating by Kirk Knowles
"Garrett Spegar Knows His Clients Trust Is Important In Making The Best Deals. I Saved 100s of Dollars By Choosing State Farm!"
We responded:
"Kirk, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Garrett Spegar and Team "
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Carol Gardner

August 3, 2026

5  out of  5
rating by Carol Gardner
"Haley was so thorough and not only found a better insurance rate by bundling but also was able to add on a life insurance policy!"
We responded:
"Hi Carol, we really appreciate your review! We’re so glad you had such a positive experience with Hailey and the team here in Roanoke.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Garrett Spegar "
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Tyler McMahan

July 31, 2026

5  out of  5
rating by Tyler McMahan
"I can’t recommend Hailey at Garrett Spegar State Farm enough. I’ve only been working with her for a few weeks, but she’s been incredibly helpful from the start. She has taken the time to answer every question I’ve had, explain everything clearly, and make sure I understood my policy without ever making me feel rushed.

She’s also been helping me through a claim I had to file recently, and the process has been surprisingly easy so far thanks to her guidance. Every time I’ve spoken with her, she’s been kind, patient, and genuinely willing to help.

If you’re looking for someone who is knowledgeable, responsive, and truly cares about her customers, I would definitely recommend reaching out to Hailey. She’s made what could have been a stressful experience much easier."
We responded:
"Tyler, thank you for the amazing review! Our Roanoke insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Garrett Spegar, your State Farm Agent "
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sherwin wyco

July 30, 2026

5  out of  5
rating by sherwin wyco
"Hailey was absolutely amazing to work with! She was super friendly, helpful, and really took the time to make sure I was getting the most out of my insurance while keeping the cost as low as possible. She provided some of the best customer service I’ve had in a long time. I definitely recommend working with her!"
We responded:
"Thanks so much for the fantastic rating, Sherwin! We’re so glad you had a great experience with Hailey. Don’t hesitate to reach out anytime—we’re here for you! "
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Brandon Basler

July 30, 2026

5  out of  5
rating by Brandon Basler
"Cole Chezem got my homeowners insurance setup quickly! Replies to emails in a timely manner."
We responded:
"Hi Brandon! Wow - thank you for the amazing 5-star review! It means a lot to our team here in Roanoke to know you had such a great experience with us. "
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Raven-Symone Williams

July 29, 2026

5  out of  5
rating by Raven-Symone Williams
"The whole team at this office is great and one stands out in particular is Haleigh, She answered all my questions and also recommended some changes to my policy to ensure we’re getting the best coverage, she checked on me when I least expected it and that just shows me what type of person she is, despite only have had one or two conversations on the phone. She is thoughtful. She is a true definition of great customer service."
We responded:
"Hi Raven-Symone, thank you for the fantastic review and for sharing the amazing experience you had with our team! We’re always here to support you with your insurance needs in Roanoke. "
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Will Rogers

July 27, 2026

5  out of  5
rating by Will Rogers
"Cole was super helpful, he gave me about 4 different deductible options to decide on for my home and quoted to bundle my home, auto and umbrella. Thanks you saved me about a ton on my auto insurance."
We responded:
"Thank you so much for the 5 stars, Will! We really appreciate your support. If you ever need anything, feel free to reach out anytime."
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Austin Sconyers

July 25, 2026

5  out of  5
rating by Austin Sconyers
"Always a pleasure talking to everyone over there"
We responded:
"Thanks Austin! We appreciate your positive feedback, thank you for allowing us to serve your insurance needs!"
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Toshika Jackson

July 21, 2026

5  out of  5
rating by Toshika Jackson
"The staff is phenomenal. A special thanks to Mallory for always providing excellent service. Thanks Team!"
We responded:
"Thank you Toshika! We think Mallory is pretty amazing as well! I very much appreciate your positive feedback and thank you for trusting us to provide your insurance needs."
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Samba Chennamsetty

July 13, 2026

5  out of  5
rating by Samba Chennamsetty
"I recently switched to State Farm. They gave me a much better price compared to others, so I feel like it’s a great value with a long-standing company. My agent, Hailey Hartman, was so informative; she provided all the answers and documentation needed to complete the process quickly. She even guided me through canceling my previous policy with my other vendor. Thank you, Hailey and Garrett Spener, for such a great team!"
We responded:
"Samba, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Garrett Spegar’s Team—we are always here to help!"