Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alex Harper

Alex Harper

April 2, 2026

5  out of  5
rating by Alex Harper
"Worked with Mallory Martinez. She answered everything I needed and handled my transition to a new state without problem. Team is responsive and forthcoming with information."
Profile photo of Megan O

Megan O

April 1, 2026

5  out of  5
rating by Megan O
"From my initial contact about switching our coverage last year- Garrett and Mallory have been extremely helpful. They make the process so quick and easy. They even provided me with several quotes while I was new car shopping to help me see how my coverage would change. I highly recommend them to anyone who is needing insurance support."
Profile photo of Angel Sarmiento

Angel Sarmiento

March 30, 2026

5  out of  5
rating by Angel Sarmiento
"I just moved from overseas, they helped me get auto insurance super fast and great pricing. I definitely recommend to call them and get services. They made me understand everything and super excited to be working with this office."
We responded:
"Angel, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
Profile photo of anthony popson

anthony popson

March 29, 2026

5  out of  5
rating by anthony popson
"Cole was great to work with, made it really easy to transition to State Farm and saved us money! Thank you"
We responded:
"Hey anthony, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
Profile photo of Marie Harrington

Marie Harrington

March 26, 2026

5  out of  5
rating by Marie Harrington
"I have been exceptionally impressed by Garrett and Mallory. The few times I’ve had requests for pricing or policy changes, they were extremely responsive, efficient and effective. Prices are great too - highly recommended"
We responded:
"Dear Marie, Thank you for the awesome feedback. We truly appreciate your recommendation of Mallory and will work hard to continue going above and beyond! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to serving you again soon."
Profile photo of Markus Williama

Markus Williama

March 25, 2026

5  out of  5
rating by Markus Williama
"Cole Chezem Took real good care of me got me a good quote I couldn’t refuse would highly recommend."
We responded:
"Hello Markus, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
Profile photo of S S

S S

March 23, 2026

5  out of  5
rating by S S
"I found the quote for home/auto bundle from Garrett's team (Cole Chezem) to be right on point."
We responded:
"Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. See you soon!"
Profile photo of Leslie Brimingham

Leslie Brimingham

March 14, 2026

5  out of  5
rating by Leslie Brimingham
"I worked with Mallory and she has been absolutely awesome, super responsive, and more importantly, saved me money on my home and auto insurance!"
We responded:
"Thanks Leslie! We think Mallory is the best as well! Delivering on the promise of great service gets us fired up! Grateful for your positive feedback and your business!"
Profile photo of Dr. Tesha, DNP

Dr. Tesha, DNP

March 11, 2026

5  out of  5
rating by Dr. Tesha, DNP
"Michelle helped me with a quote for a new car. She was very patient and kind, informing me about discounts available, allowing me to save money. I am happy with the quote given and decided to move forward. Thanks Michelle!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Dilip M

Dilip M

February 25, 2026

5  out of  5
rating by Dilip M
"Garrett and the team are friendly and professional. Today I called Mallory to make an update to my policy, she provided great customer service and updated my policy accurately and quickly."
We responded:
"Dear Dilip, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. See you next time!"
Profile photo of Holden Lancon

Holden Lancon

February 24, 2026

5  out of  5
rating by Holden Lancon
"Cole was great helping me workout my policy and giving solid recommendations!"
We responded:
"Hi Holden, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you."
Profile photo of Nicholas Berdanis

Nicholas Berdanis

January 2, 2026

5  out of  5
rating by Nicholas Berdanis
"Amazing customer service! And the best insurance reps! Cole helped me with all my insurance needs and I couldn’t be happier!"
We responded:
"Hi Nicholas, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon."
Profile photo of Lori Haught

Lori Haught

December 30, 2025

5  out of  5
rating by Lori Haught
"Michelle is great to work with!"
We responded:
"Hi Lori, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!"
Profile photo of John

John

December 29, 2025

5  out of  5
rating by John
"Highly recommend Michelle G. She is great to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Summer Holloway

Summer Holloway

December 16, 2025

5  out of  5
rating by Summer Holloway
"I have had a great experience working with Garrett Spegar & his team at State Farm. Mallory is so quick to respond & help with my needs. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of SHERYL DESJARDINS

SHERYL DESJARDINS

December 5, 2025

5  out of  5
rating by SHERYL DESJARDINS
"I love working with Mallory at this location. I know if I ask for something it will be taken care of and in a timely manner. She has helped me work through line items on my policies to assist in keeping my rates down while still feeling secure in the coverage I have for both home and auto. Such a pleasure to work with and she takes the stress out of dealing with insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Allan Nguyen

Allan Nguyen

December 1, 2025

5  out of  5
rating by Allan Nguyen
"I recently switched to State Farm and couldn't be happier with my decision. Mallory has been absolutely wonderful throughout the entire process - providing top-notch service and making the transition seamless. After a horrible experience with my previous carrier, it's refreshing to work with someone who truly cares about their clients. Mallory took the time to answer all my questions and made sure I had the right coverage for my needs. Highly recommend working with her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Travis Oakes

Travis Oakes

November 21, 2025

5  out of  5
rating by Travis Oakes
"We moved down to TX from CT and the State Farm in Roanoke made the transfer extremely easy and seamless! Mallory was wonderful and very helpful. She was quick and responsive and took care of our needs the same day! Highly recommend! They definitely take care of their clients!"
We responded:
"Dear Travis, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon."
Profile photo of Rachel Corn

Rachel Corn

November 21, 2025

5  out of  5
rating by Rachel Corn
"Michelle helped me find what I was looking for with car insurance without paying CRAZY rates like everywhere else. So thankful for her help and for answering all of my questions."
We responded:
"Rachel, Thanks for choosing us and leaving such a great review! We're thrilled that Michelle left such a great impression! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!"
Profile photo of Isaac Arellano

Isaac Arellano

November 10, 2025

5  out of  5
rating by Isaac Arellano
"Been with State Farm, specifically with Garrett Spegar, for over 15 years now. Even with rates going up across the board, his team has always been able to stay competitive in pricing, while still providing great care and coverage. We have home, auto, and jewelry coverages with them. We recently had a hail storm damage our home and car. The claim process has been seamless. Perhaps we got lucky with the claims adjusters, but nonetheless, his team (Mallory) have been very responsive with answers to questions throughout the process. Give them a try if shopping around for a new insurance company."
We responded:
"Thank you, Isaac, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Rachael Crews

Rachael Crews

November 10, 2025

5  out of  5
rating by Rachael Crews
"Garrett and Mallory are always helpful. Mallory was very responsive and quick to get what was needed so I can complete the purchase of my new car. Thank you!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Melissa Aulds

Melissa Aulds

November 8, 2025

5  out of  5
rating by Melissa Aulds
"Lettie was incredibly helpful getting us quickly set up with home and auto policies! We're getting significant savings by switching to State Farm and are so glad to now be connected with such a friendly and helpful account manager!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Lance Koster

Lance Koster

October 21, 2025

5  out of  5
rating by Lance Koster
"Mallory has been a great help. She's awesome."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Gautam Pagadala

Gautam Pagadala

October 13, 2025

5  out of  5
rating by Gautam Pagadala
"Lettie was amazing, informative, very patient. 💯 would recommend to anyone comsulting for quotes or any information needed."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Divyan Patel

Divyan Patel

October 12, 2025

5  out of  5
rating by Divyan Patel
"Michelle truly delivered exceptional care and helped answer all my questions about my policy. I’d definitely recommend working with this excellent team of advisors."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"